HELP! I’M LOST!
Let me first say that it’s been a long time since my last post after trying to stay active. Let’s just say that life sometimes gets in the way and causes changes in even the best laid plans.
So I’ve had this thought for a couple of weeks now and wanted to express how it relates to dealing with individuals. I can’t remember the exact situation in which the thought arose but do remember that Michael and Katie were in the truck with me and one of them said something and I took off on it. Sounded profound at the time, so let’s see how it sounds now.
Let’s say you encounter someone on a street corner who his screaming the phrases “HELP HELP I’M LOST I’M LOST” at the top of their lungs. What are you going to do? Obviously it depends on the situation, especially if they appear to be hurt or perhaps they are a child. However, let’s assume it’s an everyday run-of-the-mill adult who looks perfectly normal. What would you do? I may be in the minority, but I would imagine that most people will look at the person and are going to steer clear of them, especially since they are just screaming that they are lost. However, if that person were to approach you, calmly ask you for assistance in finding where they are going, then what is a person more apt to do? I believe that they would be more inclined to assist that person.
The same principle applies to other situations in life. It’s hard to help someone who simply comes into the room screaming that they are lost and they have no idea what to do or sends an email in all caps stating that they have no idea what they are doing and that they need help. Or perhaps they say they have an issue and want to know what it could be without any other details. I am not sure why this is the case, but it happens very frequently and with some simple pre-planning could be avoided altogether.
And don’t get me wrong… it’s not that I don’t want to help individuals, but their actions and panic makes it nearly impossible to assist and ends up causing us all to waste valuable time. First, think about how you approach any other situation in life. Do you do it haphazardly without forethought or a little advanced planning and research? Well, I know some will answer yes to that, but for the most part, I guarantee that is not the case. For example, do you just run out and buy a $50,000 car if you are working a minimum wage job? No, you research and plan and look for a possible solution beforehand. Or do you just tear open the drywall in your room to find out why your light is not working or do you think about checking the light bulb first?
Those who come with their trials and errors and previous work in hand, who have first tried to resolve their issues/problems, those who ask calmly are showing me that they are trying, that they have exhausted their options before reaching out for assistance…. Those are the ones that make life easier and my job fun. It shows me that they are willing to be taught as they have reached a certain point in their education where they need guidance and with a gentle push in the right direction, they will be back on track, trudging along to find the overall solution and make themselves better life-long learners.